## How can you calculate the pool water volume?

The water volume in a pool is calculated in cubic meters (m³) or in litres if converted to the equivalent (1 m³ = 1000 litres). It’s important to note that the depth varies on each pool, but the average depth used for above ground pools is 4 metres while the average depth used for in ground pools is 5.5 metres.

For a rectangular or square pool (in metres)
Length x Width x average depth = volume in m³

For a circular pool (in metres)
Diameter x Diameter x average depth x 0,78 = volume in m³

For an oval pool (in metres)
Length x Width x average depth x 0.89 = volume in m³

## How does a pool work?

We’re visual learners. Take a look!

## How does after-service work?

In the rare event that you experience a problem with one of our products, rest assured that our technical support team will take care of you from the first call. With certified partners across North America, our technicians will be on site as quickly as possible if necessary.

Send us an email, give us a call or simply fill out the form at the top-right of the page and we’ll take care of you!

## What certifications does Moov have?

Moov has various certifications attached to various lines of products. These certifications include but aren’t limited to CETL, CUL and AHRI 1160, CSA, PMRA certifications.

## What's a COP?

A Coefficient Of Performance (COP) indicated the ratio of heat gained in exchange of electricity. Therefore, if your COP is 8 (such as our Moov Inverter), the heat pump will produce 8kW of heat in exchange for 1kW of electricity. This is a great way to compare the efficiency of heat pumps on the market.

## How to winterize your heat pump?

The process to winterize your heat pump is simple. Simply follow the next steps after shutting off the water circulation and completing other tasks related to closing the pool for the season.

1. Cut off the electrical feed to the heat pump by turning off the breaker.
2. Unscrew both water rings (entry and exit) on the back or the side of the heat pump.
3. You’ll have to dry the inside part of the heat pump you’ve just unscrewed. Simply suck out the water left in there with a shopvac from the bottom inlet or blow out with the shopvac the air from the top inlet.
4. Optional: Fill up with an antifreeze liquid the top inlet with a funnel until liquid comes out from the bottom inlet. Plug the bottom inlet. Fill up the rest of the product with the liquid until it comes out from the top inlet. Plug the top inlet.
5. Cover the heat pump with a cover while leaving a space for air to flow. This will ensure the product doesn’t accumulate humidity which could potentially damage the product.

## What product fits my needs?

Multiple factors come into play on this matter. You can find the general information in the specification portion of each product page or you can go through our economy calculator to see our recommendations! You could also talk about this with a representative of your pool retail store.

Take into consideration:

• Where do you live?
• Is the pool covered by a solar blanket when not used?
• What type of heating system are you using?
• What temperature would you like to keep the pool at?
• When is the pool operating?

## How manu BTUs are required?

The rule of thumb is that you’ll need 1.5 BTU to heat 1 litre for an above pool ground and 1.3 BTU to heat 1 litre for an in ground pool.

## Is it better to run on "Low Salt" or "Regular Salt"

There’s no good or bad answer. In any case, your salt system (if it is well programmed) will produce enough chlorine to keep the water crystal clear. Nonetheless, these programmed modes have been created for a reason. Consult a pool expert in your area to understand your needs and requirements as they’ll be better suited to guide you.

## How can I heat my pool?

A few options exist to heat your pool. Find out how below!